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Financial innovation, technology advances and social changes are sending shockwaves through the financial services industry. In an age of increasingly rapid change, important questions, debates and developments are unfolding before our eyes. These ideas, and the choices we make in response to them, will shape our future. Technology is vastly powerful, creating new industries in response to – or sometimes in anticipation of – changing customer expectations. Rebank explores the trends, developments and challenges that define our age and shape the future role of money, banking and financial services.
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Now displaying: Page 1
May 12, 2020

Ohad Samet is the Co-Founder and CEO of TrueAccord, a company using machine learning, behavioral economics and empathy to reimagine the debt collection process.

TrueAccord is a fantastic example of fintech's most fundamental promise: using technology and a fresh perspective to create outcomes in financial services orders of magnitude better than traditional approaches, at a fraction of the cost.

Ohad is a seasoned fintech founder and executive. The first company he worked for was acquired by PayPal, where he worked for three years before founding a company that eventually exited to Klarna. He served as Chief Risk Officer at Klarna for three years before founding TrueAccord.

In this conversation, Ohad, Lex and I discuss the ability of machine learning to create empathetic customer experiences, AI’s ability to be creative, expectations about COVID-19’s impact on consumer borrowers and the economy as a whole, and TrueAccord’s performance vs. traditional solutions.

For all of our past episodes, and to sign up to our newsletter, please visit www.bankingthefuture.com.

Thank you very much for joining us today. Please welcome, Ohad Samet and Lex Sokolin.

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